How long will it take to receive my order?
Domestic shipping generally takes three to eight business days from the time the order is processed.
If you have not received your order please contact firstname.lastname@example.org
Do you offer expedited or overnight shipping?
Hand Sanitizer contains Alcohol and is considered a Hazardous product for shipping. Due to this classification it is only possible for us to ship via ground transportation.
We are working to see if it is possible to add an expedited ground shipping option in the future.
When will my order ship?
Orders are shipped Monday through Friday.
All domestic orders placed through lovedirty.com before 1 PM Pacific Time will be shipped the same day.
All orders placed after 1 PM Pacific Time will ship the following business day.
In periods of high demand you may experience an additional 24-48 hour delay in shipping.
How much does shipping cost?
Shipping costs are based on total value of your shopping bag at time of checkout.
Orders of $54.99 and under will be charged a flat rate shipping fee of $3.50.
Orders of $55.00 and over will receive free shipping.
Order subtotal must be a minimum $55.00 to qualify for free shipping.
Which shipping carrier/s do you ship with?
We have partnered with DHL as our shipping carrier as a way to keep our customer shipping fees competitive.
USPS will be the carrier that delivers your package to the address provided at checkout.
Can I cancel my order or change a delivery address?
Please contact Love Dirty by emailing email@example.com within 15 minutes of placing your order to cancel or change a delivery address.
After 15 minutes, cancellations are no longer possible as your order will already have been sent to our shipping center.
In this instance, once your order is delivered it may be possible to return it unopened/unused for a full refund.
Please see Return and Refund Policy terms by clicking here
Please note: The customer is responsible for return shipping costs, please pay extra care when reviewing and submitting your final order.
Can I ship to a P.O. box?
Love Dirty cannot ship to a P.O. box address.
Can I add or remove items from an existing order?
Unfortunately, we cannot modify an order once it has been placed.
Where do these shipping policies apply?
These policies only apply within the United States.